MetLife

Spanning multiple floors within the Woodward Building, the concurrent projects create adaptable workplaces that support both customer care operations and corporate headquarters functions. First-generation office space for the Customer Service Center is complemented by new executive workplace environments, each featuring pantry areas, lounges, game rooms, training rooms with operable partitions, and custom breakout spaces inspired by a "yurt" design concept. Extensive millwork, back-painted glass accent walls, fabric-wrapped feature panels, illuminated CLIPSO ceiling elements, and demountable glass partitions create contemporary workspaces that balance collaboration, privacy, and long-term flexibility.

Designed to support a connected global workforce, the workplace integrates advanced technology and resilient building systems throughout every floor. Conference and training rooms are equipped for everything from in-person presentations to live video conferencing, while dedicated intermediate distribution frame (IDF) rooms connect directly to the building's main distribution frame (MDF) to provide reliable communications infrastructure. Daylight harvesting, automatic dimming, occupancy sensing, and ultra-low-energy lighting systems enhance workplace performance, while emergency backup generators, uninterruptible power supply (UPS), and automatic transfer switch (ATS) systems support continuous business operations.

Working alongside the architect throughout design development, Choate helps minimize material lead times while preserving the project's design intent and maintaining an aggressive fast-track schedule. The concurrent renovations achieve LEED Platinum certification while supporting MetLife's continued expansion within the Woodward Building. One floor replicates the executive workplace standards established in the neighboring Gragg Building, while newly developed office concepts establish a flexible workplace prototype that serves as the company's future design standard.